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Absensi-Q

How to set up departments, positions and the hierarchy

Review and change the departments and job positions of your company, and see who reports to whom in the hierarchy.

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Before you start

When you registered, Absensi-Q prepared a starting setup for your company type. You may already have departments and job positions. Review them first. Change only what does not fit your company.

TermWhat it means
DepartmentA team or part of the company, such as Kitchen or Finance.
Job positionA seat in a department. It joins a department with a job title, and it can report to another position.
Job titleThe name of a job, such as Cashier or Manager.
HierarchyA chart that shows which position reports to which. It is built from the parent position that you choose for each job position.

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Each employee is given one job position, so create the positions before you add employees.

Add or change a department

Screenshot of the Departments page with a list of departments and the Add Department button.
The Departments page with the starting setup for a coffee shop.
  1. In the menu, open Organizations, then Departments.
  2. Press Add Department. To change a department, press its edit button instead.
  3. Type a Code and a Name. The code is a short name, for example FIN.
  4. Choose the Status. Use Active for departments that you use now.
  5. If you want, choose a Default Roster Pattern. A roster pattern is a repeating work schedule. Employees in this department follow it unless their position has its own pattern. Leave it as Not Set if you are not sure.
  6. Choose the Attendance Location. This decides where employees may clock in. The choices are described below.
  7. Press Save Changes.
Attendance LocationWhat it means
InheritUse the setting of the level above. For a department, this means Fixed.
Fixed (inside geofence)Employees can clock in and clock out only inside the clock-in area of their location.
Flexible (anywhere)Employees can clock in and clock out from anywhere.

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A job position or an employee can use a different choice. The most specific choice wins: the employee first, then the job position, then the department. If every level says Inherit, the result is Fixed.

Add or change a job position

Screenshot of the Job Positions page with a list of positions and their parent position.
The Job Positions page.
  1. In the menu, open Organizations, then Job Positions.
  2. Press Add Job Position.
  3. Choose the Department and the Job Title.
  4. Choose the Parent. This is the position that this position reports to. Choose (Top Level Position) for the highest position.
  5. If you want, choose a Default Roster Pattern and the Attendance Location for this position.The roster pattern of a position replaces the pattern of its department.
  6. Press Save Changes.

Job titles and their building blocks

A job title needs a job family and a job level. A job level needs a job category. The starting setup already contains them. If you need a new job title that does not fit, create the parts in this order:

  • Job Categories: a broad group of jobs, with a code, a name and a description.
  • Job Levels: the rank of a job, such as junior or senior, with a Level Rank and a job category.
  • Job Families: a group of related jobs.
  • Job Titles: the job name, with a job family and a job level.

All of these pages are under Organizations in the menu. They work in the same way: press the add button, fill in the form, then press Save Changes.

See the hierarchy

Screenshot of the Organization Hierarchy page with a chart of positions and who reports to whom.
The hierarchy chart shows who reports to whom.
  1. In the menu, open Organizations, then Hierarchy.
  2. The chart Organization Hierarchy shows every position as a box. Lines connect each position to the one it reports to.
  3. Use the buttons Zoom in, Zoom out and Fit view to move around the chart.

The hierarchy changes when you change the Parent of a job position. Everyone who uses the portal can see this page. Only owners and admins can see the other organization pages.

If something goes wrong

What you seeWhat to do
No departments found matching your criteria.Clear the search box and set the status filter to All Status.
The Hierarchy chart is empty.Create at least one job position under Job Positions, then open the Hierarchy page again.
You deleted a department or position by mistake.The deletion cannot be undone. Create it again with the same details.

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Still need help?

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